Brandeis Counseling Center

Insurance, Cost and Privacy

Students with eclipse glasses looking up.

Brandeis is committed to providing effective, accessible, confidential and affordable counseling services to its students.

Insurance

Health insurance facilitates access to care and is required by Massachusetts regulations to ensure students have adequate coverage which connects them to a regular source of care.

Each year, all full and 3/4-time students, must enroll in the qualifying Student Health Insurance Plan (SHIP) or waive the plan and report their own comparable health insurance coverage.  International students are automatically enrolled in SHIP.

For more detailed information on health insurance click here.

Cost of accessing services.

On Campus

There is no cost to eligible students to visit either the Counseling or Health Centers.  Brandeis will bill a student's insurance company for each visit but will not balance bill a student or parent for any costs not covered by insurance.

Off Campus

Off campus services such as specialty providers and pharmacy services are billed to the student's insurance by those providers directly.  Students will be responsible to these providers for any costs not covered by their insurance.   

If you receive a bill, and you have questions, please contact the provider that sent the statement.  The Counseling Center does not bill students.  If you need financial assistance, please contact the Office of Student Financial Services.

Privacy 

If you are on your parent's insurance plan you have the right to keep your treatment private.  A Massachusetts law called the PATCH Act (Protecting Access To Confidential Healthcare) will allow you to have your health insurance plan send forms about the services you've received to an address different from your parent's or to a private online link.

For more detailed information on the PATCH Act visit HCFA Massachusetts.

If you have any further concerns about the impact of insurance claim filing on your privacy or to your personal safety, please be sure to mention these concerns to your therapist and they will work with you to find ways to address them. 

Frequently Asked Questions