Frequently Asked Questions
When is the edHealth walking challenge?
The 2024 five week challenge runs from June 3 through July 6.
I don’t have Harvard Pilgrim for my insurance. Can I still join?
Yes. All employees can participate in this challenge.
What platform will the walking challenge use?
Back by popular demand, our program will continue to be housed on the same digital challenge platform as last year through IncentFit. Through IncentFit you can track participation in your schools wellness challenges in real time via an easy-to-use app or website.
Which apps and devices are supported?
IncentFit syncs with many popular fitness trackers and mobile apps, some of which are free. To view the most up-to-date list, please visit the “All Apps & Devices” section of your IncentFit account. Examples of apps that are included: Apple Health, Fitbit, Google Fit, Samsung Health, Garmin Connect, iHealth, Map My Fitness, Map My Walk, Nike+ Run Club, RunKeeper, and Withings.
What if I don't have a smartphone?
If you have a mobile tracking device such as a Fitbit but do not have a smartphone, you can still sync that device through the IncentFit website.
What can I see in the IncentFit platform?
- Challenge rules
- Leaderboard for ALL schools in real time
- Individuals on each team
- Steps and daily average steps
- Chat function
Who do I contact with questions about this challenge?
If you need assistance, please contact Living Well Support at livingwellsupport@point32health.org or by phone at 877-594-7183, Monday - Friday, 9 a.m. - 5 p.m. EST.
Getting Started
How do I get started in the walking challenge?
If you are already registered with IncentFit, login using your username and password and skip to “How do I join the challenge?”
If you have never used the IncentFit app, download the IncentFit app from the App Store or Google Play or visit www.incentfit.com/login/.
- At the IncentFit home screen, enter your Email and click/tap “Next.”
- You will then be prompted to enter in the following Signup Code: edhealth (all lowercase letters) and click/tap “Check Code”
- You then will be asked to enter an email address and create a password. Please remember this information as you will use those credentials to log in. You will also be asked to enter your first and last name.
How do I join the challenge?
Once you have successfully logged into your IncentFit account, you can join the challenge by clicking/tapping the Challenges menu of your IncentFit account. Find your school and hit the “Join Team” button.
How can I sync a step/fitness tracker app/device?
- Log in to your IncentFit account and select My Account > All Apps & Devices from the menu.
- Locate your app/device on the list.
- Click “Start Auto Syncing” and follow the on-screen instructions. Be sure to read all the information when connecting, as some devices have specific instructions. For most devices, you must share “Profile” and “Exercise/Activity” to sync properly.
Note: Google Fit/Samsung Health (Android) and Apple Health (iPhone) are free apps that turn your phone into a pedometer. To sync data from these services, be sure to open the IncentFit mobile app or log into the IncentFit website every few days. Most other tracker services such as Fitbit and Garmin will sync automatically every 24 hours once synced with your IncentFit account.
- Careers at Brandeis
- Compensation
- Employee Benefits
- Employee Support and Well-Being
- Professional Development
- Policies, Forms, and Procedures
- Calendar of Events
- Meet the Teams
- Contact Us
- Home
Important Notice
While Harvard Pilgrim is hosting the walking challenge for all employees, this does not affect your medical health plan coverage. You are eligible to participate regardless of your health insurance carrier.