Mental Health Support
Contact our employee assistance program (KGA) for free, confidential counseling that is available 24 hours a day, every day. Call 800-648-9557 or visit the website. Login password: brandeis
They are confidential, free, 24-hour-a-day, 365-day-a-year, substance use, and information service, in English and Spanish. They can also be reached via phone at 1-800-662-HELP (4357), or TTY: 1-800-487-4889.
NAMI provides advocacy, education, support and public awareness so that all individuals and families affected by mental illness can build better lives. They can also be reached Monday through Friday, 10 am–6 pm, ET. 1-800-950-NAMI (6264).
The Massachusetts Behavioral Health Help Line (BHHL) can connect you directly to clinical help, when and where you need it. Even if you’re not sure what kind of help or treatment you may need, they can help guide you. Available 24 hours per day, 7 days per week, 365 days per year (including holidays).
- Call or text: 833-773-2445
- Live chat available at: https://www.masshelpline.com/
- Samaritans Statewide Helpline: 1-877-870-4673
- National Suicide Prevention Lifeline: 1-800-273-8255 OR Dial 988
Trying to understand your health insurance's Behavioral Health benefits? Most health plans provide coverage for outpatient counseling and inpatient behavioral health services. Learn more about what most health insurance providers in Massachusetts cover: